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Re-wiring Service
SKU: RW-S
Turn our industrial-style lights into unique pieces that are perfect for any interior! With our rewiring services, you can simply create the ideal design for your space.
How To Order:
New bespoke pendant:
Step 1: Select your accessories, choosing from our range of flex, holders and ceiling roses.
Step 2: Add rewiring service. Adjust quantity based on how many units/holders you require to be rewired.
Step 3: Provide rewiring instructions in the notes at the checkout or email or call us and we will be able to help.
An existing pendant that needs longer flex:
Step 1: Select your complete pendant/s.
Step 2: Select your flex, add quantity of meters required.
Step 3: Add rewiring service. Adjust quantity based on how many units/holders you require to be rewired.
Step 4: Provide rewiring instructions in the notes at the checkout or email or call us and we will be able to help.
There is a lead time of 7-10 days on this service.
Visit our FAQ Page for answers to common questions. If you have another query, feel free to contact us.
Call +44(0)20 7971 7871 or send an email to sales@industville.co.uk.
How To Order:New bespoke pendant:Step 1: Select your accessories, choosing from our range of flex, holders and ceiling rosesStep 2: Add rewiring service. Adjust quantity based on how many units/holders you require to be rewired. Step 3: Provide rewiring instructions in the notes at the checkout or email or call us and we will be able to help. |
An existing pendant that needs longer flex:Step 1: Select your complete pendant/s.Step 2: Select your flex, add quantity of meters required. Step 3 : Add rewiring service. Adjust quantity based on how many units/holders you require to be rewired. Step 4: : Provide rewiring instructions in the notes at the checkout or email or call us and we will be able to help. |
There is a lead time of 7-10 working days on this service. Visit our FAQ Page for answers to common questions. If you have another query, feel free to contact us. Call +44(0)20 7971 7871 or send an email to sales@industville.co.uk. |
Delivery
Orders are shipped Monday–Friday, excluding bank holidays. Orders placed after 12pm (noon) are processed the next working day.
UK Delivery:
• Standard (1–2 days): Free on orders over £30 (£6.50 for orders under £30).
• Next Day AM / Saturday Delivery: £15 (order by 12pm).
International Delivery:
• Republic of Ireland (2–4 days): £25.
• Spain: Business orders only.
• No shipping for orders under £150 to select European countries (see full details).
Couriers: Depending on the item you purchase and your selected delivery method, we may use DPD, Parcelforce, Royal Mail or FedEx. You will receive tracking when your item is despatched.
Rugs: Delivery via Parcelforce (UK Mainland only, 2–4 days, free shipping).
For full details, visit our Shipping Information page.
Returns
Easy & Hassle-Free Returns
We want you to love your purchase, but if you need to return an item, the process is quick and simple. You have 28 days from receiving your item to request a refund or exchange.
How to Return:
• Simply log onto our DPD Returns Portal . You will need to have your order/invoice number to hand.
• If your order was delivered with Parcel Force or any other courier, please contact our Support Team by email support@industville.co.uk , or call 020 7971 7871 option 2, and we'll help you generate a returns label.
• If any damage is noted prior to returning the item, please notify us beforehand.
• Customers are responsible for ensuring goods are securely packaged for safe return.
• If any damage is noted prior to returning the item, please notify us beforehand.
• Some postcodes (AB, BT, EI, FK, GY, HS, IM, IV, JE, KA, KW, PA, PH, TR, ZE) and international orders are excluded from free returns.
• Rugs require collection via Parcelforce at a cost of £15, which is deducted from the refund.
Exchanges & Faulty Items:
• Need a different item? Let us know within 28 days.
• Faulty or damaged item? Just send us a photo and we’ll sort it quickly.
• Missing, incorrect or damaged items must be reported within 48 hours of delivery.
• If a replacement isn’t available, we may offer a repair, store credit, or refund.
Returns Address:
Industville Ltd, 24 Quadrant Court, Greenhithe, DA9 9AY
For full details, visit our Refund Policy page.
Note: This product is handcrafted with meticulous care. Given its hand-finished nature, variations in the wood or metal work (where applicable) are to be expected and celebrated. Each item is unique and no two are exactly alike.
Installation: Ready to be installed, installation needed, ceiling/wall mount screws not included
Bespoke service available: Flex length, bespoke shape, bespoke finish, new product, UL wiring. Please email sales@industville.co.uk for details
All our products are individually hand finished. As a result, products might have subtle variations from one piece to the next. The natural blemishes/variations are inherent in the manufacturing of handmade products and are not product flaws
Our lights are class I, so not double insulated as they have an earth wire and require an earth wire for fitting. The double-insulated fixture can be made to order. Please contact sales@industville.co.uk for details
The product images on the website may differ from the products you receive due to variations in electronic screens settings.
Bulb sold separately. Bulb required: standard screw E27 max 40W - not included. All our suggested LED bulbs are compatible with the fittings - please see the suitable range of Edison vintage bulbs
All Industville Products are branded with nonremovable Industville label
Visit our FAQ page to find answers to the questions we get asked the most. If you have a question that you can’t find here please feel free to contact support@industville.co.uk
Re-wiring Service
