Do you require a longer cable?
Currently 1M Black Fabric - TwistedNatural
Do you require a longer cable?
Currently 1M Black Fabric - TwistedIlluminate your space with the rustic charm of our Natural Raffia Ceiling Pendant Light, expertly handcrafted using sustainably sourced materials. Available in two sizes – 20-inch and 27-inch – both boasting a distinctive Hat shape, this oversized fixture exudes an authentic, relaxed ambiance perfect for both residential and commercial settings.
Crafted with a focus on natural aesthetics, the Raffia material of this pendant light gently exposes the bulb within, creating a captivating wave-like effect when illuminated. Whether suspended solo above dining areas, clustered in office spaces, or used to add warmth to intimate corners, its versatile design effortlessly complements a range of interior styles, from contemporary to bohemian chic.
Each pendant is suspended by our standard 1-meter length of classic Black fabric flex, ensuring easy installation and a sleek finish. Embrace the natural allure of this pendant light to infuse your space with character and sophistication. Explore our range, including Globe, Cone, and Bell shapes, to find the perfect lighting solution tailored to your preferences.
Orders are shipped Monday–Friday, excluding bank holidays. Orders placed after 12pm (noon) are processed the next working day.
UK Delivery:
• Standard (1–2 days): Free on orders over £30 (£6.50 for orders under £30).
• Next Day AM / Saturday Delivery: £15 (order by 12pm).
International Delivery:
• Republic of Ireland (2–4 days): £25.
• Spain: Business orders only.
• No shipping for orders under £150 to select European countries (see full details).
Couriers: Depending on the item you purchase and your selected delivery method, we may use DPD, Parcelforce, Royal Mail or FedEx. You will receive tracking when your item is despatched.
Rugs: Delivery via Parcelforce (UK Mainland only, 2–4 days, free shipping).
For full details, visit our Shipping Information page.
Easy & Hassle-Free Returns
We want you to love your purchase, but if you need to return an item, the process is quick and simple. You have 28 days from receiving your item to request a refund or exchange.
How to Return:
• Simply log onto our DPD Returns Portal . You will need to have your order/invoice number to hand.
• If your order was delivered with Parcel Force or any other courier, please contact our Support Team by email support@industville.co.uk , or call 020 7971 7871 option 2, and we'll help you generate a returns label.
• If any damage is noted prior to returning the item, please notify us beforehand.
• Customers are responsible for ensuring goods are securely packaged for safe return.
• If any damage is noted prior to returning the item, please notify us beforehand.
• Some postcodes (AB, BT, EI, FK, GY, HS, IM, IV, JE, KA, KW, PA, PH, TR, ZE) and international orders are excluded from free returns.
• Rugs require collection via Parcelforce at a cost of £15, which is deducted from the refund.
Exchanges & Faulty Items:
• Need a different item? Let us know within 28 days.
• Faulty or damaged item? Just send us a photo and we’ll sort it quickly.
• Missing, incorrect or damaged items must be reported within 48 hours of delivery.
• If a replacement isn’t available, we may offer a repair, store credit, or refund.
Returns Address:
Industville Ltd, 24 Quadrant Court, Greenhithe, DA9 9AY
For full details, visit our Refund Policy page.
The product images on the website may differ from the products you receive due to variations in electronic screens settings.
Visit our FAQ page to find answers to the questions we get asked the most. If you have a question that you can’t find here please feel free to contact support@industville.co.uk